Privacy Policy

Legal Disclaimers

Health/Medical Disclaimer

"Disclaimer: The information and products provided by Collectea are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with a qualified healthcare professional before starting any new dietary routine, consuming herbal supplements, or if you are pregnant, nursing, or taking any medication. By purchasing and consuming our products, you agree that you are doing so at your own risk."

Collectea Privacy Policy

This Privacy Policy explains how Collectea ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site").

A. Information We Collect

We collect information directly from you when you interact with our Site:

Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information. This is necessary to process your transaction and ship your order.
Contact & Marketing Information: If you sign up for our newsletter or contact us directly, we collect your email address and any message content.
Automatic Data: We automatically collect certain information about your device and browsing activity using Cookies and analytics tools. This includes your IP address, browser type, and how you navigate our Site.

B. How We Use Your Information

We use your personal information for the following purposes:

Order Fulfillment: To process your payments, arrange shipping, and provide you with order confirmations and tracking updates.
Customer Support: To communicate with you regarding your orders, account, or any inquiries you submit.
Marketing: To send you promotional emails about new teas and special offers, but only if you have opted in to receive them.
Site Improvement: To monitor and analyze how customers use the Site so we can improve the layout, product offerings, and overall shopping experience.

C. Sharing Your Information (Third Parties)

Since we are a small business, we rely on essential third-party services to operate. We only share the minimum necessary information with the following categories of partners:

Payment Processors: Services like [e.g., Shopify Payments, PayPal, or Stripe] to securely process your credit card information. We do not store your full payment card details.
Shipping & Logistics: Services like [e.g., USPS, FedEx, or a fulfillment app] to generate shipping labels and deliver your order.
Website Analytics: Tools like [e.g., Google Analytics] to help us understand web traffic and sales trends.
Email Marketing: Services like [e.g., Mailchimp or Klaviyo] to manage and send our promotional newsletters (if you opt in).

D. Your Rights & Choices

Opt-Out of Marketing: You can stop receiving our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email we send.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies; however, this may affect the functionality of our Site.
Access & Deletion: If you would like to access, correct, or delete the personal information we hold about you, please contact us directly using the information below.